Useful pages
- Information
Travel management and support
Ticket Acquisition
- Are there any discounts? How can I save?
- Do I need to print the ticket?
- How to refund a ticket?
- What tickets do passengers receive?
- How to buy a ticket?
- What are the baggage allowance rules?
- My seat reservation was canceled. What should I do?
- Can I exchange a voucher for cash?
- My baggage was damaged during the trip. What should I do?
- My trip was canceled. What should I do?
- My bus didn’t arrive, so I had to use another carrier’s services. Can I get a refund?
- I want to get a refund for an unused ticket. How can I do this?
- How can I submit a refund request if the bus was delayed by less than 120 minutes?
- I have a complaint. How can I submit it?
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