Запис Do I need to print the ticket? спершу з'явиться на Зелений Слон 7.

Funds for a purchased or booked passenger transportation service are refunded to the User in the following amounts and order:

• if the client requests a refund 24 hours before the booked departure date — the full amount is refunded, excluding commissions and other payments incurred when booking the ticket;
• if the client requests a refund from 24 hours to 6 hours before departure — 50% of the booking amount is refunded, excluding commissions and other payments incurred when booking the ticket;
• if the client requests a refund less than 6 hours before departure — 20% of the booking amount is refunded, excluding commissions and other payments incurred when booking the ticket (Section 4.5 of the Public Offer Agreement).

Refunds for purchased services on the routes: Lublin, Radom, Warsaw, Krakow, Katowice, Ostrava, Olomouc, Brno, Jihlava, Prague, Budapest, Vienna, Berlin, Magdeburg, Braunschweig, Hanover, Bielefeld, Dortmund, Essen, Duisburg, Düsseldorf, Cologne, Dresden, Chemnitz, Zwickau, Hof, Bayreuth, Nuremberg, Ingolstadt, Munich, Augsburg, Ulm, and Stuttgart are carried out according to partner carriers’ tariffs.

Запис How to refund a ticket? спершу з'явиться на Зелений Слон 7.

Passengers receive a standard ticket for travel on public routes, the form of which is approved by Order of the Ministry of Transport and Communications No. 503 of 25.05.2006. The fare, information about the carrier, the insurer, and the insurance amount are entered on the ticket in printed form.

Запис What tickets do passengers receive? спершу з'явиться на Зелений Слон 7.

• with a -10% discount in the mobile app
• online on our website zs7.com.ua
• 24/7 from the operators of the Care Team
• in the waiting halls at the bus stations in Kyiv and Poltava

Discounts are available for regular customers, military personnel, children, and group bookings. Book round-trip tickets and save.

Запис How to buy a ticket? спершу з'явиться на Зелений Слон 7.