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Information
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Home
Help Center
Trip Questions
Trip Questions
Is there a toilet on the bus?
What hours does the “City Pickup” service operate?
Will the bus wait for passengers who are 5–10 minutes late?
How to contact us?
Is it possible to get off at a stop that is not in the schedule?
For what reasons can a passenger be refused travel?
Who is a VIP client?
What are the rules for transporting pets on the bus?
Is it possible to send a parcel by bus?
Are there delays on the route?
How long does the trip take?
What are the rules for traveling with children?
What international routes does Zelenyi Slon 7 operate?
Where does Zelenyi Slon 7 go?
Border-crossing rules during quarantine for the Czech Republic
Border-crossing rules during quarantine for entry into Ukraine
Rules for crossing the border during quarantine to the Republic of Poland
What are the rules for traveling on the bus?
Rules for crossing the border with animals
Passenger rights and obligations
Rules for crossing the Ukraine–Poland border
Can I cancel my booking or make changes to it myself?
Can I cancel a ticket in the app?
Can I modify my booking myself?
Didn’t find the answer to your question?
No problem! Get in touch with our Care Team.
Contact the Care Team
Booking Management
Trip Questions
Ticket Acquisition
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